Exhibit Solutions, Inc. produces special order and custom printed products, including portable & modular displays. Special order product lines cannot be returned or canceled once the order is placed and in production.
We do carry some standard products that may be returned. These products would carry a 20% restocking fee. Items to be returned must be unused in the original packaging. Exhibit Solutions, Inc. is not responsible for shipping costs or damage on returned items. We suggest to return any items via FedEx or UPS, which will allow the tracking of your package. The shipment should also be insured. As a reminder, the US Postal Service does not provide tracking service. Please contact a member of Exhibit Solutions, Inc. to address any individual or unique questions, issues or concerns regarding any of the products and services offered through exhibitsolutions.com.
Damaged orders due to a shipping company’s error require that a claim be filed. Exhibit Solutions, Inc. will assist to get the claim resolved as quickly as possible.
Should your order be delivered damaged due to production / manufacture defects the issue will be corrected no cost to you. If your product is damaged or defective, please call 800. 371.7469 within 5 business days of delivery. RA number is required for your return. Deliveries returned to our production facility without a return authorization number will not be accepted. Please know repair or replacement items are typically sent ground delivery. Expedited shipping may be requested; additional shipping cost may apply.
We understand that delivery time may be tight. Please provide due date and shipping address for all items being returned. Were here to help get the issue resolved.